Frequently Asked Questions (FAQ)

1. What types of eye makeup products do you offer?
We offer a wide range of eye makeup including eyeshadows, eyeliners, mascaras, eyebrow pencils, false eyelashes, and eye primers — all designed to enhance your natural beauty.

2. Are your products suitable for sensitive eyes?
Yes, our formulas are carefully tested to be gentle and safe for sensitive eyes and contact lens wearers.

3. How can I place an order?
You can place your order easily through our website jonesroaduaty.store. Simply add your favorite products to the cart and proceed to checkout.

4. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options available on our website.

5. How long does shipping take?
Shipping times vary based on your location but typically take between 3-7 business days within the United States.

6. Can I track my order?
Yes, once your order is shipped, we will send you a tracking number so you can monitor its progress.

7. What is your return policy?
We accept returns within 30 days of purchase. Products must be unused and in original packaging. Please contact our customer service at info@jonesroaduaty.store for assistance.

8. How do I contact customer support?
You can reach us by phone at +1 (619) 548-1110 or email at info@jonesroaduaty.store. We are happy to assist you!